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Task-Buddy Case Studies
Industry Sector: Pharmacuetical / Medical
System: Task-Buddy v1.1
Users: 20
Challenge: How to avoid fire-fighting taking over from the key objectives of remote sales teams employed to build relationships with clients and grow revenues in a niche provider of consultancy services to the NHS & Pharmaceutical businesses across Europe.
Solution: Implemented in 2 days, the SaaS cloud based solution task-buddy, aligned the whole workforce in supporting the 5 key goals of the business. It empowered the remote teams to focus on what was important and provide simple, real-time updates on their activities through the supported mobile platforms.
Outcomes: The teams now understand what drives value in the business and that reinforces the right behaviours across the whole organisation. Revenue growth targets are now being met as better quality leads are pursued and customer satisfaction has increased through the enhanced service levels now being delivered.
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