For IT Innovations and Innovators
Onscreen - the User Guidance Tool
The Basics
What is it?
A guidance toolset that sits on your desktop computer and field-by-field guides you through any new business transaction allowing you to become confident with new systems faster and more effectively.
Who uses it?
Large corporates who are looking to ensure the roll-out of their enterprise system is fast, efficient and that users get from competent to confident faster.
Investment Levels?
User licence based, the Onscreen guidance system can be implemented for as little as £50k.
Performance Improvement and Process Support
Managing the people dimension of your business process improvement programme is no longer a desirable function, it is business critical to the impact the change programme will have.
Gartner, Meta and Deloitte’s all provide information that tells how: -
- 80% of CRM programmes fail to deliver business benefits
- 40% of IT programmes fail to complete
- 55% of technology initiatives fail to achieve their objectives
Several analysts have reported on the reasons for failure and the pre-eminent conclusions show that it is the lack of attention given to the people issues that provide the consistent top 5 issues leading to failure. According to a recent Resulting-IT report (SAP Success report) adoption is the key driver in SAP Success.
Adult Learning Aligned
Investing in new systems causes untold challenges to the Users of the new solution. Improving support to new users, generally pays massive dividends in maintaining productivity, increasing adoption and improving innovation with new systems.
However, taking the traditional class-room based approach means that you could be wasting as much as 80% of your budget.
Onscreen provides a solution that aligns to the latest thinking in Adult Learning.
Onscreen benefits
• Improved user productivity
• lower help-desk cost
• aligned to adult learning
• lower cost implementations
• Lowest cost education
• Cross System guidance
• Fastest time to busness benefit
• Data entry eRRORS eradicated
• fast response to change
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